如何有效進行績效評估(ppt)
Conducting Effective Performance Appraisal 如何有效進行績效評估
Objectives 課程目標：
At the end of the session, the participants will be able to課程結束之后，學員能夠:

Understand the framework of Performance Appraisal System 了解績效評估的概念及架構
Clarify and understand Potential Problems when conduct appraisal and overcome the problems 知道評估時遇到的問題及解決方法
How to accomplish the performance appraisal and fill the appraisal forms 學會如何評估及填寫評估表
What is Performance Appraisal?什么是績效評估？
It is the process of assessing, summarizing, and developing the work performance of an employee.

績效評估是對員工的工作績效進行評定、總結，進而提升員工工作業(yè)績的過程。
Why do we need to have a Performance Appraisal System? 為什么我們要進行績效評估呢？
A way to recognize and relate individual work performance to the strategic or long-term vision and mission of the organization.
Uses of Performance Appraisals 績效評估的用處
Performance Feedback 績效的反饋
HR Planning 人力的規(guī)劃
Employee movement (retention/ discharge/ transfer) 人員變動（保持原態(tài)/解雇/轉崗）
Promotion 晉升
Training 培訓





Conducting Performance Appraisals 進行績效評估
Potential Problems 潛在的問題
Leniency Error:The tendency to evaluate a set of employees too high (positive) or too low (negative) 評估過高（太肯定）或過低（太否定）
Potential Problems 潛在問題
Similarity Error:Giving special consideration when rating others to those qualities that the evaluator perceives in himself or herself 按其他表現(xiàn)好的下屬的行為標準來評估目前評估的下屬
Overcoming the Problems 解決問題的方法
If possible, use multiple evaluators 盡可能用多個人進行評估
Train evaluators 評估前對評估者進行培訓
Emphasize behaviors rather than traits 對事不對人
Document performance behaviors 對具體的行為表現(xiàn)記錄在案


Tell me what you see exercise “事實”與“感受”練習


Differentiate the 不同點….

Objective 客觀
Physical 本質的
Concrete 具體的
Tangible 確切的
Measurable 可測量的
Facts 事實

Subjective 主觀
Cognitive 感知的
Thinking 思量的
Judgment 判斷的
Interpretation 解釋的
Assumption 假定/設想的
Analysis 分析的













When do we Accomplish Performance Appraisals? 什么時候使用評估表？
For probationary employees試用工:
At least 2 weeks before the first 3 months of employment to determine if employee should continue with employment 如果確定繼續(xù)錄用,應在雇傭第3個月的前兩個星期填寫

When do we Accomplish Performance Appraisals? 什么時候使用評估表？
For regular employees 一般員工:
To be conducted in November/December of the year(This will cover 12 months performance) 2004---to be completed on/or before Dec.6th 每年年底前兩個星期填寫（涵蓋12個月績效） 2004年的評估須在12月6日之前完成
Promotions, transfers 晉升/轉崗：
Performance appraisals will be conducted before effecting any permanent change in employment status. 應在以上任何雇傭狀態(tài)永久改變前填寫

Q & A 問答時間


如何有效進行績效評估(ppt)