20 做一個更好的傾聽者(doc)
綜合能力考核表詳細(xì)內(nèi)容
20 做一個更好的傾聽者(doc)
20. Become a Better Listener I strongly believe that it is rather important to be a good listener. And although I have become a better listener than I was ten years ago, I have to admit I'm still only an adequate1 listener. Effective2 listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond. In some ways, the way we fail to listen is symbolic of 3 the way we live. We often treat communication as if it were a race. It's almost like our goal is to have no time gaps4 between the conclusion of the sentence of the person we are speaking with and the beginning of our own. My wife and I were recently at a cafe having lunch, eavesdropping on5 the conversations around us. It seemed that no one was really listening to one another, instead they were taking turns6 not listening to one another.I asked my wife if I still did the same thing. With a smile on her face she said,“ Only sometimes.” Slowing down7 your responses and becoming a better listener aids you in becoming a more peaceful person. It takes pressure from you. If you think about it, you'll notice that it takes an enormous amount of energy and is very stressful to be sitting at the edge of your seat trying to guess what the person in front of you (or on the telephone) is going to say so that you can fire8 back your response. But as you wait for the person you are communicating with to finish, as you simply listen more intently9 to what is being said, you'll notice that the pressure you feel is off. You'll immediately feel more relaxed, and so will the people you are talking to.They will feel safe in slowing down their own responses because they won't feel in competition with you for “ air time10” ! Not only will becoming a better listener make you a more patient person, it will also enhance the quality of your relationships. Everyone loves to talk to someone who truly listens to what they are saying. 做一個更好的傾聽者 我堅信做一個好的傾聽者是相當(dāng)重要的。盡管比起10年前,我已成為一個不錯的傾聽 者,但我還得承認(rèn)我不過是個僅僅夠格的傾聽者。 真正的傾聽不僅僅是改掉在人家說話時或快要說完時打斷人家的不良習(xí)慣,真正的 傾聽?wèi)?yīng)該是樂于傾聽對方的全部思想,而不是不耐煩地等待你應(yīng)答的機(jī)會。從某些意義 上說,我們不善于傾聽,就反映了我們的生活方式。我們經(jīng)常視交流為一種接力賽,好 像我們的努力方向便是在我們的交談對象說完他的話和我們張口說話之間不留時間。我 夫人和我最近在一家咖啡館吃午飯時,偷聽周圍人的交談。我們的感覺是似乎沒有人真 正在聽對方說話;相反他們在輪流不聽對方說話。我問我夫人是否我也是這樣。她微微 一笑說,“只是有時。” 放慢你應(yīng)答的節(jié)奏去做更好的傾聽者,能夠幫助你成為一個更為心平氣和的人,能夠 幫助你擺脫壓力。如果你好好想一想,你便能悟出:坐在椅邊竭力去猜測你面前的人(或 電話線那端的人)將要說什么,你好噼里啪啦地回應(yīng)一番話,要花費你很大的精力,也是 很令人緊張的事。但是你邊等與之交流的人把話說完,邊專注于對方所說的內(nèi)容,你就 會發(fā)現(xiàn)壓力沒有了。你馬上會感到更為放松,你交談的對象也更為放松。他們會感到放 慢他們的應(yīng)答沒有什么不是,因為他們不必跟你爭“廣播時間”!做一個更好的傾聽者不僅 能 1.adequate[5“δικωιτ]adj.勉強(qiáng)夠的,差強(qiáng)人意的 2.effective[ι5φεκτιπ]adj.能產(chǎn)生(預(yù)期)結(jié)果的,有效的 3.symbolic[σιμ5βΧλικ]adj.(與of連用)作為象征的 4.gap[⊥“π]n.間隙,間隔 5.eavesdrop[5ι:πζ((((]vi.(與on連用)偷聽,竊聽 6.turn[τΕ:ν]n.(依次輪流時各自的)一次機(jī)會 7.slowdown(使)慢下來,(使)減速 8.fire[5φαιΕ]vt.猛烈地發(fā)出 9.intently[ιν5τεντ((]adv.專注地 10.airtime[((( ταιμ]廣播時間
20 做一個更好的傾聽者(doc)
20. Become a Better Listener I strongly believe that it is rather important to be a good listener. And although I have become a better listener than I was ten years ago, I have to admit I'm still only an adequate1 listener. Effective2 listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond. In some ways, the way we fail to listen is symbolic of 3 the way we live. We often treat communication as if it were a race. It's almost like our goal is to have no time gaps4 between the conclusion of the sentence of the person we are speaking with and the beginning of our own. My wife and I were recently at a cafe having lunch, eavesdropping on5 the conversations around us. It seemed that no one was really listening to one another, instead they were taking turns6 not listening to one another.I asked my wife if I still did the same thing. With a smile on her face she said,“ Only sometimes.” Slowing down7 your responses and becoming a better listener aids you in becoming a more peaceful person. It takes pressure from you. If you think about it, you'll notice that it takes an enormous amount of energy and is very stressful to be sitting at the edge of your seat trying to guess what the person in front of you (or on the telephone) is going to say so that you can fire8 back your response. But as you wait for the person you are communicating with to finish, as you simply listen more intently9 to what is being said, you'll notice that the pressure you feel is off. You'll immediately feel more relaxed, and so will the people you are talking to.They will feel safe in slowing down their own responses because they won't feel in competition with you for “ air time10” ! Not only will becoming a better listener make you a more patient person, it will also enhance the quality of your relationships. Everyone loves to talk to someone who truly listens to what they are saying. 做一個更好的傾聽者 我堅信做一個好的傾聽者是相當(dāng)重要的。盡管比起10年前,我已成為一個不錯的傾聽 者,但我還得承認(rèn)我不過是個僅僅夠格的傾聽者。 真正的傾聽不僅僅是改掉在人家說話時或快要說完時打斷人家的不良習(xí)慣,真正的 傾聽?wèi)?yīng)該是樂于傾聽對方的全部思想,而不是不耐煩地等待你應(yīng)答的機(jī)會。從某些意義 上說,我們不善于傾聽,就反映了我們的生活方式。我們經(jīng)常視交流為一種接力賽,好 像我們的努力方向便是在我們的交談對象說完他的話和我們張口說話之間不留時間。我 夫人和我最近在一家咖啡館吃午飯時,偷聽周圍人的交談。我們的感覺是似乎沒有人真 正在聽對方說話;相反他們在輪流不聽對方說話。我問我夫人是否我也是這樣。她微微 一笑說,“只是有時。” 放慢你應(yīng)答的節(jié)奏去做更好的傾聽者,能夠幫助你成為一個更為心平氣和的人,能夠 幫助你擺脫壓力。如果你好好想一想,你便能悟出:坐在椅邊竭力去猜測你面前的人(或 電話線那端的人)將要說什么,你好噼里啪啦地回應(yīng)一番話,要花費你很大的精力,也是 很令人緊張的事。但是你邊等與之交流的人把話說完,邊專注于對方所說的內(nèi)容,你就 會發(fā)現(xiàn)壓力沒有了。你馬上會感到更為放松,你交談的對象也更為放松。他們會感到放 慢他們的應(yīng)答沒有什么不是,因為他們不必跟你爭“廣播時間”!做一個更好的傾聽者不僅 能 1.adequate[5“δικωιτ]adj.勉強(qiáng)夠的,差強(qiáng)人意的 2.effective[ι5φεκτιπ]adj.能產(chǎn)生(預(yù)期)結(jié)果的,有效的 3.symbolic[σιμ5βΧλικ]adj.(與of連用)作為象征的 4.gap[⊥“π]n.間隙,間隔 5.eavesdrop[5ι:πζ((((]vi.(與on連用)偷聽,竊聽 6.turn[τΕ:ν]n.(依次輪流時各自的)一次機(jī)會 7.slowdown(使)慢下來,(使)減速 8.fire[5φαιΕ]vt.猛烈地發(fā)出 9.intently[ιν5τεντ((]adv.專注地 10.airtime[((( ταιμ]廣播時間
20 做一個更好的傾聽者(doc)
[下載聲明]
1.本站的所有資料均為資料作者提供和網(wǎng)友推薦收集整理而來,僅供學(xué)習(xí)和研究交流使用。如有侵犯到您版權(quán)的,請來電指出,本站將立即改正。電話:010-82593357。
2、訪問管理資源網(wǎng)的用戶必須明白,本站對提供下載的學(xué)習(xí)資料等不擁有任何權(quán)利,版權(quán)歸該下載資源的合法擁有者所有。
3、本站保證站內(nèi)提供的所有可下載資源都是按“原樣”提供,本站未做過任何改動;但本網(wǎng)站不保證本站提供的下載資源的準(zhǔn)確性、安全性和完整性;同時本網(wǎng)站也不承擔(dān)用戶因使用這些下載資源對自己和他人造成任何形式的損失或傷害。
4、未經(jīng)本網(wǎng)站的明確許可,任何人不得大量鏈接本站下載資源;不得復(fù)制或仿造本網(wǎng)站。本網(wǎng)站對其自行開發(fā)的或和他人共同開發(fā)的所有內(nèi)容、技術(shù)手段和服務(wù)擁有全部知識產(chǎn)權(quán),任何人不得侵害或破壞,也不得擅自使用。
我要上傳資料,請點我!
管理工具分類
ISO認(rèn)證課程講義管理表格合同大全法規(guī)條例營銷資料方案報告說明標(biāo)準(zhǔn)管理戰(zhàn)略商業(yè)計劃書市場分析戰(zhàn)略經(jīng)營策劃方案培訓(xùn)講義企業(yè)上市采購物流電子商務(wù)質(zhì)量管理企業(yè)名錄生產(chǎn)管理金融知識電子書客戶管理企業(yè)文化報告論文項目管理財務(wù)資料固定資產(chǎn)人力資源管理制度工作分析績效考核資料面試招聘人才測評崗位管理職業(yè)規(guī)劃KPI績效指標(biāo)勞資關(guān)系薪酬激勵人力資源案例人事表格考勤管理人事制度薪資表格薪資制度招聘面試表格崗位分析員工管理薪酬管理績效管理入職指引薪酬設(shè)計績效管理績效管理培訓(xùn)績效管理方案平衡計分卡績效評估績效考核表格人力資源規(guī)劃安全管理制度經(jīng)營管理制度組織機(jī)構(gòu)管理辦公總務(wù)管理財務(wù)管理制度質(zhì)量管理制度會計管理制度代理連鎖制度銷售管理制度倉庫管理制度CI管理制度廣告策劃制度工程管理制度采購管理制度生產(chǎn)管理制度進(jìn)出口制度考勤管理制度人事管理制度員工福利制度咨詢診斷制度信息管理制度員工培訓(xùn)制度辦公室制度人力資源管理企業(yè)培訓(xùn)績效考核其它
精品推薦
- 1暗促-酒店玫瑰靜悄悄地開 369
- 2終端陳列十五大原則 381
- 3專業(yè)廣告運作模式 342
- 4****主營業(yè)務(wù)發(fā)展戰(zhàn)略設(shè)計 375
- 5中小企業(yè)物流發(fā)展的對策 394
- 6主顧開拓 482
- 7主動推進(jìn)的客戶服務(wù) 342
- 8專業(yè)媒體策劃與購買 372
- 9中遠(yuǎn)電視廣告CF 417
下載排行
- 1社會保障基礎(chǔ)知識(ppt) 16695
- 2安全生產(chǎn)事故案例分析(ppt 16695
- 3行政專員崗位職責(zé) 16695
- 4品管部崗位職責(zé)與任職要求 16695
- 5員工守則 16695
- 6軟件驗收報告 16695
- 7問卷調(diào)查表(范例) 16695
- 8工資發(fā)放明細(xì)表 16695
- 9文件簽收單 16695