工廠調(diào)查問(wèn)卷
工廠調(diào)查問(wèn)卷 Factory Survey Questionnaire I.基本信息GENERAL INFORMATION |公司名稱(chēng)Company | |日期Date | | |Name | | | | |地址Address | |聯(lián)系人Contact | | |電話Phone | |傳真Fax | | |總經(jīng)理GM | |顧問(wèn)/Consultant | | 1. 客戶類(lèi)型Customer Type ( 加工Processing ( 組裝Assembling ( 消費(fèi)品Consumable ( 化工Mechanical ( 電子Electronics ( 汽車(chē)零部件Auto Parts ( 醫(yī)藥Medical ( 其他Others 2. 產(chǎn)品Product _____________________ 雇員人數(shù)Number of Employees_____________________ 3. 制造類(lèi)型Manufacturing Type ( 離散型Discrete ( 重復(fù)型Repetitive 4. 銷(xiāo)售額Sales Revenue______________________ II. 技術(shù)信息Basic Information 1. 是否有局域網(wǎng)？Do they have a LAN? (是Yes (否No 2. 是哪種類(lèi)型的局域網(wǎng)？What is the type of LAN?(列類(lèi)型供選擇)___________________ 3. 是否有數(shù)據(jù)庫(kù)，是哪種類(lèi)型？What database do they use if any? (列類(lèi)型供選擇)___________ 4. 是否有電腦，數(shù)量多少？How many PCs are they using now if any? ________________________________ 5. 是怎樣的平臺(tái)？What kinds of platform? (列類(lèi)型供選擇)___________________________ 6. 是否正在使用管理信息系統(tǒng), 使用情況如何?Are they using a MIS now? How about it? __________________ 7. 是否有財(cái)務(wù)系統(tǒng)，是什么系統(tǒng)？What financial system are they using now if any?______________________ 8. 有多少工作地點(diǎn)？How many physical sites do they have? ______________________________________ 9. 是否通過(guò)ISO9000認(rèn)證？Have they passed the certification of ISO9000? (是Yes (否No 10. 工廠生產(chǎn)中存在著怎樣的困難？What issues in your factory harrass you most?(過(guò)于開(kāi)放)__________ 計(jì)劃Plan 1. 您的部門(mén)中使用電腦嗎？如果是的話，有多少臺(tái)電腦，什么型號(hào)的? Do you use computers in your department? If so, how many and what kind? _______________________________________________________________________ ___________________ 2. 您的工廠中發(fā)放正式的生產(chǎn)工作單嗎？您是如何操作的？Do you release formal production work orders to the factory? How do you do that? _______________________________________________________________________ ___________________ 3. 您是否考慮過(guò)庫(kù)存情況？Have you ever consider the inventory? ( 是Yes ( 否No 4. 組裝的提前期是如何決定的？What’s the lead time for assembly? ____________________________________________________________________________ ______________ 5. 你計(jì)劃制定周期為多久How long is your planning horizon? ( 季度Quarterly ( 每月Monthly ( 每周Weekly ( 每天Daily 6. 你憑什么制定計(jì)劃？What’s you planning source? _____________________________________________ 7. 如何決定制造/采購(gòu)的時(shí)機(jī)和數(shù)量？（你怎么制定計(jì)劃）How do you decide when to make/purchase and how much?(How do you make plan) _______________________________________________________________________ _______________ 8. 是否有工廠日歷？Do you have factory calendar? ( 是Yes ( 否No 9. 你所面臨的最大問(wèn)題是什么？你期望利用電腦改進(jìn)哪些工作？What’s your biggest problem? What do you expect the computers to improve your operation? _______________________________________________________________________ _______________ _______________________________________________________________________ _______________ 采購(gòu)Purchasing 1. 部門(mén)職員人數(shù) Total staff in your Dept. ______ 采購(gòu)員人數(shù)Number of buyer _______________ 采購(gòu)物料數(shù)量Number of purchased items_______ 采購(gòu)零件Purchased parts _______________ 原料Raw materials ______ 在購(gòu)買(mǎi)過(guò)程中您使用電腦嗎？多少臺(tái)，什么型號(hào)？Do you use computers in purchasing? How many and what kind? _______________________________________________________________________ __________________ 您的采購(gòu)流程是怎樣的？What’s your purchasing procedure? _______________________________________________________________________ ___________________ 您是否正在使用采購(gòu)訂單進(jìn)行采購(gòu)？Do you use formal purchase orders? (是Yes (否No 采購(gòu)材料時(shí)間 times for purchased items – 最長(zhǎng)longest ___________ 最短Shortest ___________ 原因Mean ___________ 采購(gòu)零件的頻率Frequency of ordering each part_______________________________________________ 您是如何知道訂購(gòu)的時(shí)間的？How you know when to place an order?_______________________________ _______________________________________________________________________ ___________________ 您是如何知道訂購(gòu)的數(shù)量的？How do you decide how much to order? _______________________________ _______________________________________________________________________ ___________________ 您是如何判斷供貨商的價(jià)格是否合理的？您有沒(méi)有固定的供貨商？How do you decide on a fair price with vendors? Do you have approved vendors? _______________________________________________________________________ ___________________ 您購(gòu)買(mǎi)物料時(shí)是否會(huì)參考它們過(guò)去的價(jià)格？Do you purchase items according to the history price records? _______________________________________________________________________ ____________________ 您是否專(zhuān)門(mén)為每個(gè)供貨商和物料訂立價(jià)格乘子？Do you have price matrix for each vendor and item ? (是Yes (否No 您是否會(huì)查看供貨商以往的表現(xiàn)？Do you assess historical vendor performance? (是Yes (否No 您在采購(gòu)時(shí)是否會(huì)先查詢(xún)?cè)撐锪系膸?kù)存狀況？Can you enquiry the detail of the item’s inventory situation when you do purchasing? ______________________________________________________________ 您在采購(gòu)中遇到的最大的問(wèn)題是什么？What are your biggest problems in purchasing？ ____________________________________________________________________________ ____ 庫(kù)存控制 Inventory Control 員工總數(shù)Total staff:_________________ 倉(cāng)庫(kù)數(shù)量及種類(lèi) Number and kinds of stockrooms__________________________________ 倉(cāng)庫(kù)是如何安排的？ How are the stockrooms organized?________________________________ 您所保留的庫(kù)存記錄是怎樣的？ What kind of inventory records do you keep? _____________________________________________________________________ 您是否統(tǒng)計(jì)實(shí)際盤(pán)存？多久統(tǒng)計(jì)一次？Do you do physical inventory? How often? ________________ _____________________________________________________________________ 您是否進(jìn)行循環(huán)盤(pán)點(diǎn)。Do you do cycle count? (Yes (No 物料發(fā)放的審批步驟是怎樣的？How are material issues authorized? _____________________________________________ 您是否正在使用工作訂單和領(lǐng)料單？Do you have formal work orders and pick lists? (Yes (No 您是否有安全庫(kù)存？Do you have safety inventory? (Yes (No 您生成和使用何種庫(kù)存報(bào)表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced? ___________________________________________________ ____________________________________________________________________________ ______________ 是否所有的物料項(xiàng)目都有唯一的零件號(hào)碼？Do all items have unique part numbers? (Yes (No 您所面臨的最大問(wèn)題是什么？您期望利用電腦改進(jìn)改進(jìn)哪些工作？What’s your biggest problems. What do you hope the computers can improve your operation? ____________________________________________ ____________________________________________________________________________ _____________ 產(chǎn)品與車(chē)間Production & Shop Floor 員工總數(shù)Total staff __________ 主要設(shè)備Main equipment ___________________________________________________________________ 工作中心數(shù)量，它們是如何組織的，它們位于何處？Number of workcenter,how they are organized, and where are they located? _______________________________________________________________________ _________________ 什么是最主要的瓶頸What are the main bottlenecks?____________________________________________ _______________________________________________________________________ _________________ 您是否正在使用生產(chǎn)訂單，領(lǐng)料單和工序進(jìn)行管理。Do you use formal manufacturing orders, picklists, and routings? (Yes (No 您是否使用發(fā)料單？Do you have and use a dispatch list? (Yes (No 您如何重定工作時(shí)間表？您若何做CRP及安排生產(chǎn)？How do you rescheduled the work? How do you do CRP and arrange production?____________________________________________________________ _____ 生產(chǎn)經(jīng)理和領(lǐng)班使用何種報(bào)告來(lái)完成他們的工作？What kinds of reports do production managers and foremen use to do their jobs? _________________________________________________________________ _______________________________________________________________________ __________________ 生產(chǎn)經(jīng)理和領(lǐng)班向他們的老板提供何種信息？What kind of information do production managers and foremen provide to their boss?_________________________________________________________________ _______________________________________________________________________ __________________ 工程Engineering 員工總數(shù)Total staff _____________________________________ 物料清單BOM 工序Routing 成本信息Costing information 是否實(shí)施工程更改操作？簡(jiǎn)要描述該過(guò)程。Is a formal engineering change procedure implemented?Briefly describe the process. __________________________________________________________________ _______________________________________________________________________ _ 銷(xiāo)售，市場(chǎng)Sales, Marketing 員工總數(shù)Total staff ____________ 在外銷(xiāo)售人員Outside sales people__________ 訂單輸入人員Order entry people _________________________________________________________ 市場(chǎng)Marketing _______________________________________________________________________ _ 有效客戶數(shù)量Number of active customers___________________________________________________ 您是否會(huì)制作銷(xiāo)售預(yù)測(cè)？如果是您會(huì)怎么做？Do you develop a sales forecast and if so how is it done? _______________________________________________________________________ ________________ 預(yù)測(cè)限度是什么？What’s the forecast horizon? ____________________________________________ 在您的部門(mén)里是否使用計(jì)算機(jī)？有多少，什么種類(lèi)？您如何使用它們？Do you use computers in your department? How many and what kind? How do you use them?__________________________________ _______________________________________________________________________ _______________ 您輸入訂單時(shí)，是否會(huì)查看產(chǎn)品的可用性？如何做？When you enter orders, do you check the availab...
工廠調(diào)查問(wèn)卷